Maximize Profits Through
Claims Avoidance and

Higher Customer Satisfaction

  Our instructors teach a step by step approach to avoiding customer complaints developed for your company's needs.

 From helping your sales staff understand

the products their selling, performance characteristics, warranties to defect detection and handling the claims process.  Our instructors will work with your staff to virtually eliminate unnecessary claims/complaints.

  Flooring Insight Instructors have over 90 years' combined experience in the floor covering industry from retail, installation, maintenance, and training.

 Higher Customer 

​ Service Satisfaction

 Problem Solving

Lower ??? 

Increase Profit


Increase your profits by working smarter not harder.

Copyright 2013. Flooring Insights Inc.. All rights reserved.
​662 Dartmouth Dr. Neenah, WI 54956  ~  Contact: 708-205-0040  ~   Fax: 256-829-0473  ~  Email:

Know your product, Educate the Customer,

Educate Sales Force & Installers

We help our clients maximize profits by avoiding material loss. 

Avoid claims by knowing how to determine what issues are acceptable or correctable.

Increased productivity through process innovation and claim handling strategies.